Motivation and recognition
One of the largest insurance company in India, offering door-door insurance solutions to customers. The company comprises of the most productive force of more than 62,000 Insurance Advisors. They wanted to implement a performance based incentive program for their channel partners.
Introduced a Rewards Program that covered the following areas:
We are building loyalty ecosystem
A business with a 60% customer retention rate is losing 3-4 times as many customers a business with 80% retention rates. Besides, increasing customer retention by just 5% boosts profits by 25 to 95%, according to the advisory firm Bain & Co.